Information

• How does the process work?
  1. Submit your Microsoft Word document using the form on the homepage.
  2. Your Virtual Editor report will be delivered to your email address in a short time.
  3. Save the attached report to your computer and review the comments.
  
  
• How do I use my Virtual Editor report?
  There are two ways to use the report:
  
  1. Apply the edits to the Virtual Editor report
  Open your Virtual Editor report. For each comment, make the suggested change (if you agree with the suggestion) and then delete the comment balloon by right-clicking it and selecting 'delete comment'.
  When you are done applying all the comments, delete the Virtual Editor header pages from the beginning of the report and save the document - be careful to use a different file name from the original document.
  
  2. Apply the edits to your original document
  Open both your original document and your Virtual Editor report in Microsoft Word.  For each comment in the Virtual Editor report, make the suggested change in the corresponding text in your original document (if you agree with the suggestion).
  When you are done with all the comments, save the edited document - be careful to use a different file name from your original document.
  
  
• What can cause my document to not be processed?
  The following lists some reasons why documents might not be processed successfully by Virtual Editor:
  
  1. The document is too long and cannot be processed in a reasonable time.
      Try splitting your document into two or more smaller documents and submitting them individually.
  2. The document file is larger than 4mb.
      Try splitting your document into two or more smaller documents and submitting them individually.
  3. The document has too many spelling errors.
      Try correcting at least half of the errors and re-submit the document to Virtual Editor.
  4. The document contains only non-text items such as embedded graphics.
  
  
• What if I don't receive my document after I submit it?
  This is almost always due to the email containing your report being flagged as spam by your email system.
  This can usually be rectified by 'white-listing' emails from Virtual Editor. Usually this can be accomplished by adding 'support@veditor.net' to your email address book.
  
  Here is a list of specific actions to take for some popular email systems:
  
  1. GMAIL - Select the Spam folder and look for an email from 'support@veditor.net', if it's there, select it and click Not Spam.
      Next, click Contacts button, then Create Contact, type 'support@veditor.net' into the Primary field and click Save.
  
  2. HOTMAIL - Select the Junk E-Mail Folder and look for an email from 'support@veditor.net', if it's there, open it and click
       Not Junk.
      Next, under the Mail tab, click Options, then Junk E-Mail Protection, then Safe List. Add 'support@veditor.net' to the 
      Type an address or domain field and click Add.
  
  3. YAHOO - Select the Yahoo Bulk folder and look for an email from 'support@veditor.net'. If it's there, open it and click the
       Not Spam button.
      Next, under the Mail tab, click the Options link in the upper right hand corner.
      Under the Management column, click the Filters link, then click the Add link.
      In the From Header: field, select Contains and add 'support@veditor.net'. Lastly, from the Choose Folder
      pull-down menu, select Inbox and click the Add Filter button.
  
  4. OUTLOOK EXPRESS - From the Tools menu, select Message Rules then select Blocked Senders List.
       If the Blocked Senders List containst 'support@veditor.net' click the address and click the Remove button.
      Click the OK button.
      From the Tools menu, click Address Book. Click the New button and select New Contact. In the Address field, enter
      'support@veditor.net'. Click the Add button and then the OK button.
  
  
  
  

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